Better Protection For Your Business

The Industry's leading platform for securing your Smartsheet data

Get Started Watch Intro Video

Why Backup?

There are various reasons for having backups. In climbing, a backup can save your life, but with data, a backup can save your business..

  • More Smartsheet users means more people are sharing. People are not infallible. They make mistakes, and actually, they make them quite often. There’s no reason to fear this if you take frequent incremental backups.
  • The IRS and regulatory commissions really don’t care that you had a data disaster. All it means to them is that you’re not compliant and they can fine you. Ensuring that you’ve got an offsite backup of critical Smartsheet information can really save you if something goes wrong.
  • You are responsible for your Smartsheet data. In the event of a minor or even major mishap, having a backup means your operations can recover quickly.

As a Smartsheet Power user, you most likely know that Smartsheet provides a convenient backup capability, but the challenge comes when you want to recover from those backup copies and you realize that features like automations, column settings, forms, cell formats, links etc. cannot be recovered because the copy you have is limited and outside the Smartsheet environment. With us, it's easy-peasy.

Take SmartBackup for a spin

SmartBackup is a next generation cloud-enabled backup platform for Smartsheet

It consists of...

  • 01 Backup

    Make an exact copy of your sheets, preserving your formats, links, formulas, forms, rules, attachments, etc. A feature not available from standard Smartsheet backups. Modernise the way you secure sheets, by automatically backing up only recently changed sheets. That way you don't have to figure out what to backup.

  • Drain your Backup Pool by automatically moving older backups to a filestore outside of Smartsheet on your local computer.

  • On-demand or scheduled securing of all, recently changed, or individual sheets to a filestore on your local computer or other cloud platform outside Smartsheet. Ideal for taking snapshots or DRP Recovery points. Did we mention it can also perform incremental exports?

 

Myth! Smartsheet data only matters for Project teams, so it’s not that important.

Reality! SmartSheet data is essential to the entire operations of many companies.


Myth! The only reason to back up Smartsheet data is in case of a disaster.

Reality! Data losses are an everyday occurrence, and most of them are accidental.


Let's take a look at some of the biggest threats to your Smartsheet data

  • User deletion

    • A collaborator may accidentally delete a shared attachment, or you may delete some rows and then later learn that the data is still required.

  • Data overwrites with incorrect data

    • Smartsheet sheets typically contain large amounts of data that are constantly updated by multiple users. When large data sets are imported, accidental overwriting may become quite common.

  • Data corruption

    • Due to various scenarios, your data can get corrupted and become inaccessible, and you would be stuck without a robust backup solution in place.

  • Data migration issues caused by incorrectly mapped fields

    • If incorrectly mapped fields are imported, the correct data may be overwritten in your sheets.

  • Third-party applications errors

    • Third-party applications can modify data in ways you didn’t intend. With Smartsheet's wider adoption and inter-operation in the Enterprise, this becomes a major threat.

  • Data Loss

    • Data can be lost due to reasons other than malicious intent. Under new data protection rules, data destruction and corruption of personal data are considered forms of data breaches and would require appropriate notifications.

Use it for

SmartBackup provides users with a way to automatically secure and preserve their Smartsheet sheets. This automatic process captures key context around the data and how it is used. Making it easier to enforce data governance policies.

Backups

SmartBackup is a Backup and Recovery platform exclusively designed for Smartsheet. Schedule a demo to learn how SmartBackup can help secure your business.

Governance

SmartBackup is more than a backup engine. It is a modern data platform that can help you with privacy (CCPA, GDPR) compliance for your Smartsheet teams.

Planning

Our one-of-a-kind machine-learning component delivers ways to see your Smartsheet data from new angles.

Feed and Seed

Many bridges exist but few are so simple to feed or seed periphery solutions while you are forced to do backups anyway.

Pricing

SmartBackup is available in three main tiers, Starter Edition, Business Edition, and Enterprise Edition, with several sub-categories within each tier. The Starter Edition is free to use, while the Business and Enterprise Editions are annual subscriptions, based on the number of Smartsheet licensed users, and subject to terms and conditions. *Requires Microsoft Windows.

Starter

$0per year

Starter edition includes most key features of the Business Edition, but is limited to backing-up a maximum of 3 sheets and up to 3 attachments per sheet. It is ideal for testing.

  • Backup
  • Archive
  • Export
  • Single Instance
Download Now

Personal

$149per year

Business - Personal edition includes all of the features of the solution, and can be used by a single user to backup, archive and export up to 2,500 sheets and up to 10 attachments per sheet.

  • Backup
  • Archive
  • Export
  • Single Instance

NOTE: Please click on the "Return to Merchant" button in the PayPal order confirmation, when complete.

Team

$1,480per year

Business - Team edition can be deployed on a single computer and supports up to 5 users. It has some restrictions in terms of number of sheets and attachments.

  • Backup
  • Archive
  • Export
  • Multi-Tenant Mode

NOTE: Please click on the "Return to Merchant" button in the PayPal order confirmation, when complete.

Enterprise

$4,560and up, per year

Enterprise Edition supports central deployment across single/multiple instances. It can auto-provision user vault workspaces, and can Backup, Archive, and Export for all users and all sheets.

  • Backup unlimited
  • Archive unlimited
  • Export unlimited
  • sysAdmin Mode
Contact us

Still unsure? Maybe this will help

Get peace of mind knowing that your Smartsheet data is backed up securely.

Watch the User Interface video below for a peek into the solution

User Interface Demo

This short video provides an overview of the SmartBackup Console user interface.

Features

The following table provides a summary of the key features and differences across the various SmartBackup Editions.

Features Starter Business Personal Business Team Enterprise
Instances Single Single Single Single or Multiple
Access to Smartsheet User API Token User API Token User API Token SysAdmin Token
Vault provisioning Manual Manual Manual Auto provisioned
User defined queues No No No Yes
#Sheets backed-up 3 Soft limit Soft limit Unlimited
#Attachments per sheet 3 10 30 Admin Set
Backup (full, incremental) Some options All options All options All options
Archive (incremental) No Yes Yes Yes
Export (full, incremental, specific) Some options All options All options All options
Construct Backup Near exact copy Exact copy Exact copy Exact copy
Construct Archive - Data exact copy Data exact copy Data exact copy
Construct Export XL copy XL copy + pack XL copy + pack XL copy + pack
Sheets, reports, dashboards Sheets Sheets + Sheets + Sheets +
Dynamic views, WorkApps, etc. No No No No

Frequently Asked Questions

If you haven’t taken deliberate action to back up your Smartsheet data, then it’s not protected. That means you can count on Smartsheet to ensure the security and integrity of the platform, but you are responsible for securing and managing all the data you generate.

  • What is SmartBackup?

    SmartBackup is a backup platform for Smartsheet that dramatically reduces the time and effort required to secure your Smartsheet data.

  • No. All backups are done within Smartsheet, creating exact copies of the original sheets in Smartsheet format. Physical restore is typically very easy, and in most cases consists of copying rows or cells from the backup sheet to the original sheet.

  • There is no limit on use, you can do it as frequently as your capacities allow. Of course, it is recommended that you first plan an appropriate backup stratgey for your environment. That could include a Full Export once a month with incremental backups every weekday in the evenings, for example.

  • Yes, the Starter Edition is complete free for life. It is designed for evaluation purposes so it has some limitations. Download a copy using the button in the Pricing section above.

  • Yes and No. Yes, in that they offer a standard backup process which has some limitations. No, as indicated in a report by Forrester, who point out the implications of SaaS platforms and that the User is still is responsible for securing their own data. By using SmartBackup, we just make it simpler, easier and better.

  • Yes, it will easily co-exist and integrate into other systems management tools. The degree of integration is up to you. For example, you may want to schedule it to run from within your Enterprise Scheduler, or you may want to embed it into PowerShell etc.

  • Yes, there are different versions please check out the Reference Guide The major differences between Business and Enterprise are automation, centralized deployment and admininistration, and more easily dealing with larger environments. For example in the Business Edition every Backup User needs a Smartsheet API token, easily obtainable and manageable for 1 or 3 Users. Thereafter it becomes problematic, something easily solved with the Enterprise Edition which uses a single "super API token" called a sysadmin token.

  • You can find comprehensive reference materials on the SmartBackup documentation portal

Team

At AcuWorkflow, our purpose is to help companies be more successful by creating applications and solutions that improve efficiency, empower the business, and lead to improved results. We provide applications, guidance, services and tools to help your teams and your business succeed. Our flagship product is SmartBackup for Smartsheet.

David Bright

Chief Executive Officer

David is CEO and co-founder, and is a Smartsheet Expert with over 35 years experience in the IT industry.

George Lee

Services Manager

George is the Lead Services Consultant and responsible for the Services Business.

Deon Pollard

Chief Technology Officer

Deon is CTO and co-founder and responsible for overall strategy and development of applications, and utilities.

Bee Ng

Business Manager

Bee has extensive experience in the finance and banking industry and is the CFO and Finance lead